Chief Executive Officer
Paula Choi is the Chief Executive Officer of Zurich’s Global Life business in Hong Kong. She is responsible for strategic planning and for further strengthening Zurich’s Global Life business in Hong Kong and will play a key role in achieving Zurich’s goals in this important market.
Prior to her appointment as CEO in October 2013, Ms Choi was Chief Operations Officer for Global Life Asia-Pacific and Middle East for eighteen months. In this role she played a key part in a range of regional initiatives including establishing Zurich Insurance Malaysia Berhad (ZIMB) and Zurich Indonesia Life Company. She also oversaw the functions of information technology, operations and project management in the region, in addition to lead a number of activities to further improve customer care.
Ms Choi has 30 years of experience in the Hong Kong life insurance industry and other Asian markets. Before joining Zurich, she was with Prudential Assurance Hong Kong, Prudential Corporation Asia and Manulife Financial, responsible for setting the long term strategic direction for operations and information technology, building and delivering e-business strategic plan and infrastructure, as well as delivering efficient services to customers and distributions.